pkr300 Privacy Policy

1 Introduction

pkr300 ("we", "us", "our", "the Platform") is committed to protecting the privacy and security of the personal data of all individuals ("you", "your", "Player") who access or use the pkr300 platform at pkr300.net, including all associated services, casino games, sports betting markets, promotional programmes, and payment facilities.

This Privacy Policy explains in clear, straightforward terms how pkr300 collects, uses, stores, shares, and protects your personal data. It also sets out the rights you have over your personal data and how you can exercise those rights. This Privacy Policy forms part of the overall legal agreement between you and pkr300, and should be read in conjunction with the pkr300 Terms and Conditions.

This Privacy Policy applies to all personal data collected through the pkr300 website at pkr300.net, through the pkr300 mobile platform, through communications between you and pkr300 customer support, and through any promotional or registration forms associated with the pkr300 brand.

2 Data Controller

pkr300 acts as the data controller in respect of the personal data collected from players using the pkr300 platform. As data controller, pkr300 determines the purposes for which personal data is collected and the manner in which it is processed. pkr300 is accountable for ensuring that personal data is handled in compliance with applicable data protection laws and with the data protection obligations imposed by its international gaming licence.

Where pkr300 engages third-party service providers to process personal data on its behalf — for example, KYC verification agencies, payment processors, or fraud prevention services — those third parties act as data processors under the instruction of pkr300 and are bound by contractual obligations to handle data only in accordance with pkr300's instructions and applicable data protection requirements.

For all data protection enquiries, including requests to exercise your data rights, please contact the pkr300 support team via 24/7 on-site live chat or by email at [email protected].

3 Data We Collect

pkr300 collects the following categories of personal data from players:

4 How We Collect Your Data

pkr300 collects personal data through the following means:

• Direct registration: When you create a pkr300 account, you provide identity and contact information directly through the registration form.
• KYC verification submissions: When you submit identity documents (CNIC, passport, utility bills) as part of the account verification process.
• Deposit and withdrawal transactions: When you initiate a payment through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, or USDT TRC20, financial data is collected as a necessary part of the transaction process.
• Platform usage: Technical and gaming data is collected automatically as you use the pkr300 platform, through server logs, session tracking, and platform analytics tools.
• Customer support interactions: When you contact pkr300 via live chat or email, the content of those communications is collected and stored.
• Cookies and similar technologies: pkr300 uses cookies and similar tracking technologies to collect technical data about your browsing behaviour on the platform. See Section 8 for full details.

5 Legal Basis for Processing

pkr300 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the contractual relationship between you and pkr300, including operating your account, processing deposits and withdrawals in PKR, and providing access to casino games and sports betting markets.
• Legal obligation: Processing required to comply with pkr300's legal and regulatory obligations, including KYC verification, anti-money laundering checks, responsible gaming monitoring, and reporting obligations under pkr300's international gaming licence.
• Legitimate interests: Processing carried out for purposes that serve the legitimate interests of pkr300, including fraud detection and prevention, platform security, abuse monitoring, and improvement of platform services — provided those interests are not overridden by your own data protection rights.
• Consent: Where pkr300 relies on your consent as the legal basis for processing — for example, for sending promotional communications — you have the right to withdraw that consent at any time by contacting pkr300 support or updating your communication preferences in your account settings.

6 How We Use Your Data

pkr300 uses the personal data it collects for the following specific purposes:

• Account creation and management: Setting up, maintaining, and operating your pkr300 player account, including processing login authentication and account settings changes.
• Identity and age verification: Verifying that you meet the minimum age requirement of 21 years and that the identity you have provided is genuine, in accordance with our licensing obligations.
• Payment processing: Processing deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and USDT TRC20, and maintaining accurate financial records of all PKR transactions.
• Anti-money laundering compliance: Conducting transaction monitoring and source-of-funds checks as required under our international gaming licence's AML obligations.
• Fraud prevention and platform security: Detecting and preventing fraudulent activity, bonus abuse, multi-accounting, and unauthorised access to player accounts.
• Responsible gaming: Monitoring gaming behaviour for indicators of problem gambling and facilitating the operation of responsible gaming tools including deposit limits, loss limits, and self-exclusion.
• Customer support: Responding to your enquiries, resolving disputes, and maintaining a record of customer interactions for quality assurance purposes.
• Marketing communications: Sending you information about pkr300 bonuses, promotions, and new game launches — but only where you have provided consent for such communications and have not subsequently withdrawn that consent.
• Regulatory compliance and reporting: Maintaining records and producing reports as required by pkr300's licensing authority and any applicable legal obligations.

7 Data Sharing & Third Parties

pkr300 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial use. Personal data is shared with third parties only in the following limited circumstances:

• KYC and identity verification providers: To verify your identity and age as required by our licensing obligations. These providers act as data processors under contract with pkr300.
• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and cryptocurrency processing services receive the minimum financial data necessary to execute your requested transactions.
• Fraud prevention and AML service providers: To assist with the detection of fraudulent activity and compliance with anti-money laundering obligations. Data shared is limited to what is necessary for the specific screening being conducted.
• Regulatory and licensing authorities: pkr300 may be required by its licensing authority or by applicable law to disclose player data to regulatory bodies, law enforcement agencies, or courts. Such disclosures are made only where legally required and to the extent legally mandated.
• Technology and platform service providers: Third-party providers of hosting, security, analytics, and customer support technology may access personal data in the course of providing their services to pkr300, subject to contractual data processing agreements.
• Responsible gaming organisations: In circumstances where a player's data needs to be shared with an industry-wide self-exclusion database as part of pkr300's responsible gaming obligations.

8 Cookies & Tracking Technologies

pkr300 uses cookies and similar tracking technologies on the pkr300.net website and mobile platform. Cookies are small text files placed on your device that help the platform function correctly and allow pkr300 to understand how players interact with the platform.

The categories of cookies used by pkr300 are as follows:

• Strictly necessary cookies: These are essential for the pkr300 platform to operate. They manage your login session, maintain your account security, and ensure the correct functioning of the cashier and game lobby. These cookies cannot be disabled.
• Performance and analytics cookies: These cookies collect anonymised data about how players navigate the pkr300 platform, which pages are visited most frequently, and where players encounter errors. This data is used solely to improve platform performance.
• Functionality cookies: These cookies remember your preferences — such as your preferred language, display settings, and game lobby filters — to provide a more personalised experience on return visits.
• Marketing and targeting cookies: Where you have consented, these cookies track your interaction with pkr300 promotional content and enable pkr300 to serve relevant promotional communications. You can withdraw consent for marketing cookies at any time through your account settings or browser cookie controls.

You can manage your cookie preferences through your web browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the pkr300 platform and may prevent you from accessing certain features including account login and payment processing.

9 Data Retention

pkr300 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law or by the conditions of pkr300's international gaming licence.

As a general principle, pkr300 applies the following retention periods:

• Active account data: Retained for the duration of your account being active on the pkr300 platform, plus a minimum period of five (5) years following account closure to meet regulatory record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulatory requirements.
• Financial transaction records: Retained for a minimum of five (5) years, consistent with standard financial record-keeping obligations under pkr300's licensing framework.
• Customer support communications: Retained for a minimum of two (2) years following the resolution of the relevant support interaction.
• Marketing consent records: Retained for the duration of the consent plus three (3) years, to enable pkr300 to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents its recovery or reconstruction.

10 International Data Transfers

Given that pkr300 operates under an international gaming licence and engages third-party service providers located in various jurisdictions, your personal data may be transferred to and processed in countries outside of Pakistan. Where such transfers occur, pkr300 takes steps to ensure that appropriate safeguards are in place to protect your personal data, including:

• Contractual data processing agreements with all third-party processors that impose data protection obligations equivalent to those applicable under pkr300's licensing framework;
• Transfer only to jurisdictions that maintain an adequate level of data protection as assessed by the relevant regulatory authority;
• Application of technical security measures — including encryption — to data in transit across international networks.

By using the pkr300 platform and agreeing to this Privacy Policy, you consent to the transfer of your personal data to the international locations described above for the purposes set out in this policy.

11 Your Rights Over Your Data

As a registered pkr300 player, you hold the following rights in respect of your personal data:

• Right of access: You have the right to request a copy of the personal data that pkr300 holds about you, along with information about how it is being processed.
• Right to rectification: If any personal data held by pkr300 is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: In certain circumstances — for example, where personal data is no longer necessary for the purpose for which it was collected — you may request that pkr300 delete your personal data. This right is subject to pkr300's legal and regulatory data retention obligations, which may require certain data to be retained regardless of your erasure request.
• Right to restrict processing: You have the right to request that pkr300 restricts the processing of your personal data in specific circumstances, such as where you contest the accuracy of the data or object to its processing.
• Right to data portability: Where processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data where that processing is based on pkr300's legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where pkr300 relies on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the pkr300 support team via 24/7 on-site live chat or at [email protected]. pkr300 will respond to verified data rights requests within thirty (30) days of receipt.

12 Children's Privacy

The pkr300 platform is strictly restricted to individuals aged 21 years and above. pkr300 does not knowingly collect personal data from individuals under the age of 21. If pkr300 becomes aware that personal data has been collected from an individual under the minimum age, that data will be immediately deleted and the relevant account will be closed without prior notice.

Parents and guardians who suspect that an underage individual has registered on or is using the pkr300 platform are strongly encouraged to contact pkr300 support immediately via on-site live chat so that the matter can be investigated and resolved promptly. pkr300 takes underage gambling prevention extremely seriously and cooperates fully with any such reports.

13 Security Measures

pkr300 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pkr300 platform;
• Encryption at rest for sensitive stored data, including identity documents and payment account details;
• Role-based access controls within the pkr300 organisation, limiting access to personal data to authorised personnel with a genuine need to access it;
• Multi-factor authentication for internal systems that hold or process player personal data;
• Regular security audits and penetration testing by independent cybersecurity professionals;
• Incident response procedures enabling pkr300 to detect, contain, and respond to data security incidents in a timely manner.

While pkr300 takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Players are reminded of their own responsibility to maintain the security of their pkr300 login credentials and to report any suspected unauthorised account access immediately.

14 Updates to This Privacy Policy

pkr300 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable data protection law, changes in pkr300's data processing practices, updates to pkr300's licensing obligations, or improvements to platform services.

Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is processed or the rights available to you — pkr300 will notify registered players via on-site announcement or by email to the registered account email address prior to the changes taking effect.

The effective date displayed at the top of this Privacy Policy reflects the date of the most recent revision. Continued use of the pkr300 platform following notification of an update constitutes acceptance of the revised Privacy Policy. If you do not agree to an updated Privacy Policy, you must discontinue use of the platform and may request account closure.

15 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data that pkr300 holds about you, please contact our support team using the following details:

• Live Chat: Available 24/7 via the on-site live chat widget at pkr300.net
• Email: [email protected]

pkr300 aims to acknowledge all privacy-related enquiries within twenty-four (24) hours of receipt and to provide a substantive response within thirty (30) days. Where a privacy concern cannot be resolved through the pkr300 internal process, you retain the right to escalate the matter to the data protection authority or dispute resolution body specified under pkr300's licensing framework.

For enquiries specifically relating to the pkr300 Terms and Conditions, please refer to the Terms & Conditions page. For information on responsible gaming tools and self-exclusion, please visit the Responsible Gaming page.